Privacy Policy
Last Updated: March 14, 2025
We respect your privacy. This document explains how DynamixGlow collects, uses, and protects your information when you work with us or visit our website. We've written this in straightforward language because transparency matters.
1 Information We Collect
When you reach out to us or use our services, we collect information that helps us understand your needs and serve you better. This happens in a few different ways.
Information You Provide Directly
When you contact us for consultation or fill out forms on our website, you share information with us. This typically includes your name, email address, phone number, company details, and information about your financial processes.
Contact Details
Name, email address, phone number, company name, and position within your organization.
Business Information
Details about your current financial processes, systems in use, and specific challenges you're facing.
Communication Records
Content of emails, messages, and notes from meetings or consultation sessions.
Technical Information
Our website collects basic technical data when you visit. This includes your IP address, browser type, device information, and how you navigate through our pages. We use this to improve website performance and understand how people find and use our resources.
2 How We Use Your Information
Everything we collect serves a specific purpose related to providing better consultation services. We don't collect data just to have it.
- Responding to your inquiries and providing consultation services tailored to your needs
- Analyzing your current financial processes to offer relevant recommendations
- Communicating about project progress, meetings, and deliverables
- Sending information about services that might benefit your business (you can opt out anytime)
- Improving our website and consultation approach based on feedback and usage patterns
- Maintaining records for legal and regulatory compliance under South Korean law
We never sell your information to third parties. Your data stays within DynamixGlow unless you specifically authorize us to share it with partners working on your project.
3 Data Protection and Security
Financial consultation involves sensitive business information, and we take security seriously. Our systems use encryption for data transmission and storage. Access to client information is restricted to team members who need it for your project.
Security Measures in Place
- SSL encryption for all data transmitted through our website
- Secure servers with regular security updates and monitoring
- Access controls ensuring only authorized personnel can view client data
- Regular backups stored securely to prevent data loss
- Employee training on data protection and confidentiality requirements
Despite these precautions, no system is completely immune to security risks. If we become aware of any breach affecting your information, we'll notify you promptly and explain what happened and what we're doing about it.
4 Your Rights Under South Korean Law
The Personal Information Protection Act in South Korea gives you specific rights regarding your data. Here's what that means in practical terms.
- Access your personal information we hold and request copies
- Correct inaccurate or incomplete information in our records
- Request deletion of your data when it's no longer needed
- Withdraw consent for data processing activities
- Object to certain types of data processing
- Request temporary suspension of data processing
- Receive your data in a structured format for transfer to another provider
To exercise these rights, contact us using the information at the bottom of this page. We'll respond within 10 business days. Some requests might take longer depending on complexity, but we'll keep you informed throughout the process.
5 Data Retention
We keep your information only as long as necessary for the purposes we collected it. Different types of data have different retention periods based on business needs and legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active client project data | Duration of project plus 3 years | Service delivery and follow-up support |
| Financial records and invoices | 5 years after project completion | Tax compliance and audit requirements |
| Marketing communications preferences | Until you unsubscribe or 2 years of inactivity | Ongoing communication consent |
| Website usage analytics | 14 months | Performance monitoring and improvement |
| Consultation inquiry forms | 6 months if no engagement, 3 years if services provided | Response tracking and service records |
After retention periods expire, we securely delete or anonymize your data. Some aggregated, non-identifiable information might be retained longer for business analysis purposes.
6 Sharing and Third Parties
We occasionally need to share information with trusted partners who help us deliver services. This happens in specific circumstances only.
Service Providers
We work with technology providers for website hosting, email services, and project management tools. These companies process data on our behalf under strict confidentiality agreements. They can only use your information for the specific services they provide to us.
Legal Requirements
We'll disclose information if required by South Korean law, court orders, or government regulations. This includes compliance with tax authorities, financial regulators, and law enforcement when legally obligated.
Business Partners
If your project requires specialized expertise from partner firms, we'll ask your permission before sharing relevant information. You'll always know who we're working with and what they'll have access to.
7 Cookies and Website Tracking
Our website uses cookies to remember your preferences and understand how visitors use the site. Most are essential for basic functionality, while others help us improve the experience.
- Essential cookies that enable core website features and security
- Analytics cookies that show us which pages are most useful and where people get stuck
- Preference cookies that remember your settings and choices
You can control cookie settings through your browser. Blocking certain cookies might affect how the website works, but you'll still be able to access basic information and contact us.
8 International Data Transfers
While DynamixGlow operates in South Korea, some service providers we use may store data on servers located in other countries. When this happens, we ensure appropriate safeguards are in place to protect your information according to South Korean standards.
We only work with providers in countries recognized as having adequate data protection or who agree to standard contractual clauses ensuring your rights remain protected regardless of where data is physically stored.
9 Children's Privacy
Our services are designed for business clients. We don't knowingly collect information from anyone under 14 years old. If you believe we've inadvertently collected data from a child, please contact us immediately so we can delete it.
10 Changes to This Policy
We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active clients by email and post a notice on our website.
The date at the top shows when this policy was last updated. We recommend checking back periodically if you want to stay informed about how we handle your information.
Questions About Your Privacy?
If you have concerns about how we handle your data or want to exercise your rights, reach out to us directly.
DynamixGlow
275-12 Okgyo-dong, Jung-gu
Ulsan, South Korea
Phone: +82 55 286
1102
We'll respond to privacy inquiries within 10 business days and work with you to address any concerns.